Privacy Policy

Last updated: January 2025

Overview

Pitch.fm is committed to protecting the privacy of students, educators, and all users of our platform. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

When you use Pitch.fm, we may collect:

  • —Account information: Name, email address, and school or organisation details when you register
  • —Practice session data: Audio and responses from interview practice sessions, along with performance feedback
  • —Usage data: How you interact with the platform, including session frequency and feature usage

How we use your information

We use collected information to:

  • —Provide and improve the Pitch.fm service
  • —Generate personalised feedback on interview performance
  • —Support educators in tracking student progress (where authorised)
  • —Communicate with you about your account and our services

Data protection for students

We take the protection of student data seriously. Practice sessions are private by default. Schools and educators only have access to aggregated progress data unless specific consent is provided. We do not sell student data to third parties, and we do not use student data for advertising purposes.

Data retention

Practice session recordings are retained for a limited period to enable review and improvement tracking. You can request deletion of your data at any time by contacting us. When a school account is closed, all associated student data is deleted within 30 days.

Data security

We implement appropriate technical and organisational measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security reviews.

Your rights

You have the right to:

  • —Access the personal data we hold about you
  • —Request correction of inaccurate data
  • —Request deletion of your data
  • —Object to certain processing of your data
  • —Request a copy of your data in a portable format

Cookies

We use essential cookies to enable core platform functionality. We do not use tracking cookies for advertising purposes. Analytics cookies, where used, are anonymised and help us understand how to improve the service.

Changes to this policy

We may update this privacy policy from time to time. We will notify users of significant changes via email or through the platform. The "last updated" date at the top of this page indicates when the policy was most recently revised.

Contact us

If you have questions about this privacy policy or how we handle your data, please contact us at privacy@pitch.fm